Business telephone systems

Call Tracking And Voip Posted By: ACI Call Tracking

By admin • March 10th, 2010

Call Tracking numbers are becoming a necessity for some companies by providing a service that has been proven to contribute to their success. Call tracking numbers allow companies to differentiate their business from which ad or marketing campaign the customer came from. As companies start investigating call tracking a question that seems to be asked quite frequently is “How is call tracking numbers and VOIP different?”

{Voice Over Internet Protocol|Voice Over Internet Protocol (VOIP) is a system that all phone companies use including call tracking services. Vonage and Skype are systems that do use VOIP s but their system is a public system and there is a large difference between using public and private VOIP.

At a very basic level VOIP is the idea of using a data network, like the internet, to transfer data between two points. Although VOIP seems to imply that it can only carry voice across the network the reality is that VOIP can be used to communicate voice, data and video across the network if the software and hardware is in place.

 

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