Business telephone systems

Problems With Voip And How To Work Around Them Posted By: Andrew Wiggin

By admin • September 7th, 2010

We’ve discussed the advantages of VoIP in many different articles. However, it would be wrong to say that there are no problems with VoIP at all. Mostly this is because VoIP infrastructure isn’t standardized and when a person’s infrastructure isn’t up to scratch, there are bound to be problems. Let’s take a look at some of them below.

Voice Quality

We have seen before that VoIP delivers superior voice quality when codecs making use of HD voice are used. This however, only works when two conditions are satisfied. First, both phones have to support the HD codec – meaning that calls involving a PSTN based phone don’t qualify. And second, the bandwidth that’s being used to complete the call is sufficient to transfer the HD data.

Now most of the time, the second condition is met since customers have unlimited plans with Megabit speeds. When your voice traffic increases however, the demand for bandwidth goes up. If you’re using the same Internet connection for your regular Internet needs as well, it’s obvious how your VoIP traffic would be affected.

 

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